Océ uses personal touch for DVLA driving licenses and online tax discs

Swansea, Wales, United Kingdom , 27 November 2006 — The Driver and Vehicle Licensing Agency (DVLA) has started producing motorists' tax discs at one central print site for the first time using equipment supplied by Océ, a world leader in digital document management solutions.

Océ is driving customer service and efficiency improvements through a deal to supply printers and back-up service at DVLA headquarters in Swansea. It personalizes all paper counterparts to driving licenses and tax discs produced as a result of online or telephone transactions.
 
Renewing tax discs online is a rapidly growing service with tens of thousands of extra users every month.
 
Latest figures show that more than 750,000 tax discs each month are being requested over a secure server to DVLA, which has completed almost six million applications since the service was introduced around two years ago.
 
The new tax disc online printing service was introduced in response to customers' needs and demonstrates how DVLA is modernizing its services to fit in with changing lifestyles. Supermodel and car enthusiast Jodie Kidd became the face and voice behind DVLA online and telephone car tax service that makes relicensing vehicles easier and quicker than ever before.
 
Motorists can renew their car tax wherever and whenever they want, with no need to produce for inspection paper copies of supporting documentation such as insurance and MOT certificates. .
 
All the data generated online is printed on to the tax discs by Océ VarioStream 7300 machines, and delivered to the driver within five working days.
 
A DVLA spokesperson said: "Car tax online or by telephone is making the process of relicensing easier and more convenient for ever-growing numbers of people. And central to this is being able to print the documents quickly and securely with the minimum of fuss, which is where Océ's world-renowned reliability and productivity comes to the fore.
 
"During initial trials, Océ scored the best marks when it came to security, ease of use for the operators and the levels of back-up service. This is a major step forward for the Agency."
 
Nico Kooy, Managing Director of Océ UK Ltd, said: "Organizations such as DVLA know they are in a safe pair of hands with our world-leading document management solutions. We are delighted to hear that its online tax disc renewal service has taken off in such a big way - and that means a huge upturn in print demand at Swansea and a better service for UK motorists."

For more information contact:

Nick Gale
Manager Media Relations
Océ Technologies
Tel.: +31.77.359.5628
Email: nick.gale@oce.com