BERTL Readers' Choice Platinum Award for Océ Service & Support
Océ is rated No. 1 out of 32 digital printing system manufacturers
Venlo, the Netherlands, 12 December 2006 — Océ has received a BERTL Readers' Choice Platinum Award for Service & Support, taking the No. 1 position out of 32 manufacturers of digital printing systems. The award recognises the company's commitment to provide its professional end-users with a world class service to maximise the availability and productivity of their systems.
Océ wins Readers' Choice Award for second year in a row
Award based on survey of both end-users and resellers
Many thousands of participants, including end-users in 56 countries
BERTL adds end-user perspective to lab tests on hundreds of systems
Award recognises Océ's commitment to world class service 
"Océ was way out in front in the Service & Support category for the second year in a row", said Margie Davis, BERTL's Managing Director. "The Reader's Choice Award is based primarily on the views of end-users taking part in an online survey through our website. As well as carrying out our own exhaustive lab tests on around 350 systems each year, we wanted to find out what experienced and technically aware end-users think about the performance of digital printing systems and their vendors."
BERTL's online survey polled the views of many thousands of end-users in 56 countries around the world, providing a highly representative sample of digital printing system end-users. But as well as these end-users, the results also include the views of resellers, with participants in 49 countries. "We opened our survey up to resellers last year because they can give us a valuable additional insight into areas of system and vendor performance, including important aspects like ease of integration and Service & Support", according to Margie Davis.
About BERTL
BERTL is a leading independent source of product evaluation reports and analyses, and publishes the world's largest library of product reviews and data on more than 5,000 workgroup, colour and production devices. Its objective competitive analyses are a trusted source of information and insights for IT managers and business equipment buyers to assist them in managing their document workflow processes.
For more information contact:
Nick Gale
Manager Media Relations
Océ Technologies
Tel.: +31.77.359.5628
Email: nick.gale@oce.com